Privacy and Refund Policy

This Privacy Policy Statement (“Privacy Policy”) is applicable to users who access the Dr. Bob Sports site located at (the “Site”) and all services, software and/or products provided thereon (“Services”). This Privacy Policy does not cover any interaction you may have with Dr. Bob Sports by telephone, postal mail, or other offline communications.

E-mail Addresses

Email addresses are for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, and improving our services. We will never redistribute your email address.  We use advanced security (including SSL) to process all credit card transactions, and we do not store credit card information. As a result, your card number is not at risk of getting stolen if we have an unintended security breach.

Maintaining and Updating Your Account Information

As part of your use of the Services, you are responsible for maintaining and updating your information with current and complete information. After receiving any requested changes to your Personally Identifiable Information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate the Services will be updated, corrected, changed, or deleted as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active databases. We may retain such information to resolve disputes, troubleshoot problems, and enforce our Terms of Service. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.

Governing Law; Notification of Changes

This Privacy Policy is governed by the laws of California without giving effect to any principles of conflict of law. Please note that our Services are intended only for use by residents of the United States. The United States and other countries have not harmonized their privacy regulations. Because Dr. Bob Sports and its servers are located in the United States, Dr. Bob Sports has written this Privacy Policy to satisfy United States regulations and the users of the Site and Services agree to that level of privacy protection. We ask that individuals residing outside of the United States refrain from accessing the Site or using the Services.

Effective Date; Policy Changes

Each time you access the Site, the current version of the Privacy Policy will apply. Accordingly, when you visit the Site or use the Services, you should check the date of this Privacy Policy (which appears at the top of the Privacy Policy) and review any changes since the last version. Our business changes frequently and this Privacy Policy is subject to change from time to time. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Refund Policy

Refunds will not be issued based on performance but in some cases refunds are issued based on other circumstances.  Please see the Terms and Conditions.